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Can I cancel my order?



You can cancel your order in two selection:

1. Canceling a paid order. If you didnt receive any shipping notification, you can cancel this order by entering the “My Order. Or you can contact our customer service by Chat or Email.

2. Canceling an unpaid order: An unpaid order will be canceled automatically within 24 hours. Or you can also cancel your order by log into your account 

>> click on "My Order" 




>> click on the "Cancel" button. Your order will be canceled. 


 



Mote: Please note that we CANNOT cancel orders which have been shipped out. Please receive your package correctly and contact us to return for refund. Please DO NOT refuse the delivery as the undelivered package might be destroyed by the logistics.